What are the Minimal Technical Skills Expected of Me in this Course?

This course assumes the following minimum Technical Skills of each student:

You can access, send and reply to messages in the Canvas Inbox.
You can access and login to Canvas and navigate around a Canvas course site.
You can post/reply to Discussion posts In Canvas.
You can upload assignment files in Canvas.
You can create, edit, save and view Word processing files as assigned.
You can access and browse other Web sites as assigned.
You have functional typing and keyboarding skills.

IF YOU ARE NEW TO CANVAS (#1-4):
Go through the Canvas Student Tutorial for how to do these.

IF YOU NEED HELP WITH BASIC COMPUTER SKILLS (#5-7):
Contact the GSU Office of Retention:
http://www.gram.edu/offices/academic-support/retention/

What are the Technologies Required In This Course?

ESSENTIAL TO ENSURE THE BEST CANVAS EXPERIENCE:

Make sure you have the latest version of your Web Browser
(all are FREE)

Mozilla Firefox: http://www.mozilla.org/en-US/firefox/update/
Google Chrome: https://www.google.com/intl/en/chrome/browser/
Safari (Mac): http://www.apple.com/softwareupdate/

2. Make sure you have the latest version of FREE Flash Plug-In:

http://get.adobe.com/flashplayer/

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OTHER NEEDED TECHNOLOGIES:

FREE PDF Reader -
Adobe Reader will be needed to view some course materials
http://get.adobe.com/reader/

Office - Word Processor, Powerpoint & Excel-
Microsoft Word or equivalent program that can save documents in Word (.doc) or Rich Text format (.RTF); Powerpoint or equivalent that can create or view PowerPoint (.ppt) files & Excel to view/save .Excel files (.xls):

FREE for ALL Enrolled NCSC STUDENTS:

Office 365 ProPlus for Student

Free full version of Word, Excel, Outlook, Access, PowerPoint, One Note, and Lync for Windows or MAC for as long as you are attending NC State College.
• You can install Office 365 ProPlus on up to 5 devices including mobile devices.
• NOTE: Your account will be deactivated if you do not attend NC State for a semester.

For how to obtain your FREE Office, visit:
https://products.office.com/en-us/student/office-in-education

Where Can I Go for Technical Support For This Course?

For 24/7 Self-Help Documentation & Tutorials for Canvas:

http://guides.instructure.com/m/4212

For Live Technical Support for - Canvas:

Distance Learning: 318.274.3871 or walk-in 116/109/108 Nursing Building- 8am-5pm Mon.-Th and 8-11:30 Fri.

What do I do if my Computer or Internet goes down?

Plan now so if this happens you can still keep up with the coursework. Technical malfunctions will not be accepted as an automatic excuse for late work.

Part of success online and as a professional, is to be prepared. So even if you have your own personal computer with internet access, accidents or issues can come up so that you either lose Internet access or your computer breaks down.

A number of options are available both on campus and in your local community to offer free Internet computer access:
http://www.gram.edu/offices/infotech/

It is your responsibility to contact me by phone or other means (See "Meet Your Instructor" area) asap if you encounter access issues that will impact your ability to meet the class assignment deadlines. Print this contact info out or write this down right now & put it somewhere you can get to it if your computer breaks down tomorrow.

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